Emergency Service

Culligan is here to help!
Emergency Procedure
1. You may not require an emergency service call if you can bypass the water treatment equipment yourself. Visit our Softener Bypass page to learn more.
2. If you still require emergency service, please contact our emergency service number: 1-800-408-3612
Please note that emergency service rates for Customer OWNED or RENTAL equipment are as follows:
  • Our regular service call rate times 1.5. This rate applies to all emergency calls.
  • Parts are chargeable for all Customer owned equipment.
Learn more about how you can have better water.

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What Clients Say
We just had the guys from Culligan of Mason City come out and install equipment to update our water system and they were amazing! Timely, efficient, and helpful are the words I would use to describe the entire process. And the equipment… it’s all working so well!! I will advise anyone to work with Culligan of Mason City to get the water solutions they need in their home or business!!
Culligan Customer
Steven Johnson
- Culligan Customer